Privacy & Cookie Policy

1.1. Where mention is made of “Diginesis“ and/or “us“ and/or “we“ in these terms and conditions (“T&C“), this refers to S.C. Diginesis S.R.L., a company registered with the Trade Registry of Braşov under no. J08/1720/2006, VAT registration number RO 18866612, with its registered office at str. Aurel Vlaicu nr. 40, office 15, Braşov, Braşov county, Romania, and to companies and businesses linked and/or affiliated with the aforementioned company.

1.2. Where mention is made of the ”Customer” and/or ”you” in these T&C, this refers to the user of this website and Online Shop that is entering into an agreement with us by using this website and/or placing an order.

2.1. We automatically collect certain data from our visitors to in order to continuously improve and enhance our customer’s experiences. This data is collected via the following methods:

2.2. We also collect necessary information provided directly by you in order to authenticate you on the website and place and process your orders, such as:

(i) Name, email address, password, delivery address, phone number etc. You may update your account at any time and modify, correct or delete this data.

(ii) Payment details when purchasing from us; however, as we use a third-party credit card processing service, we do not have direct access to the credit card details associated with these purchases.

2.3. Also, we may obtain information provided by third parties:

(i) At times, we may collect information from Third-Parties that use our Services or Products. They may provide us with Personal or Anonymous Data that we will use to continue to improve our Services and Products.

3.1. We use Secure Socket Layer (SSL) encryption and RSA and AES encryption in order to store and transmit collected data, which is stored on secure third-party servers.

4.1. Any collected personal data will be stored and processed in accordance with the provisions of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and free movement of such data and of Law no. 506/2004 concerning the processing of personal data and privacy in the electronic communications only when explicitly inform us and give us the right to process.

4.2. The purpose of processing the personal data is to process and fulfill orders, ship and deliver products, contact our customers, meet any applicable law, regulation, legal process or enforceable governmental request, enforce our Terms and Conditions, including investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues.

4.3. According to Law 677/2001 you have the right to access and modify the data, the right not be subject of an individual decision and the right to petition the court. Also you have the right to oppose the processing of your personal data and to request deletion. To exercise this right, you may submit a written request, dated and signed, in attention of S.C. Diginesis S.R.L., with its registered office at str. Aurel Vlaicu nr. 40, office 15, Braşov, Braşov county, Romania.

5.1. We may share this information within our group of companies or with third parties who are under a similar or more strict privacy policy. All shared information is provided by the user on a voluntary basis.

6.1. We reserve the right to make changes to this Privacy Policy at any point without prior notification and approval. Continued use of our website or other products once these changes are announced will confirm your approval of and agreement to any and all changes. 

This Cookie Policy applies to all users of this website. The information below is intended to inform users regarding the placement, use and administration of cookies during their navigation on this website. When you visit the website, small data files - cookies, web beacons, or similar technologies will be stored on your mobile phone, tablet, or computer's memory. In this Policy, the term “cookie” is used in a broad sense and includes similar technologies such as localStorage. Cookies contribute to the functioning of this website and provide us with information on the way in which you are interacting with it. We use this information to improve our site. We do not seek to identify individual users unless they voluntarily provide us with their contact details through a form or an order on the website.

Cookies Internet cookies (also known as “browser cookies”, “HTTP cookies” or “cookies”) consist of small files comprising letters and numbers that will be stored on the computer, mobile phone or other equipment through which the Internet is accessed.

Cookies are installed through a request sent by a webserver to a browser (e.g. Internet Explorer, Firefox, or Chrome). Once installed, cookies have a fixed lifetime, and they are “passive” in the sense that they do not contain software, viruses or spyware and will not access the information on the hard drive of the user on whose device they have been installed. 

A cookie consists of two parts:     

    • the name and     

    • the content or the value of the cookie

From a technical point of view, only the webserver that sent the cookie in the first time can access it again when a user returns to the webpage associated to that specific webserver. 

 Cookies are divided into the following categories:  

• Session Cookies - A “session cookie” is a cookie that is automatically deleted when the user closes the browser.

• Persistent cookies - A “persistent cookie” is a cookie that remains stored on the user's terminal until it reaches a certain expiration date (which may consist of a few minutes, days, or a few years in the future). 

The cookies used on this website can be classified into three categories: 

• Performance cookies - This type of cookies preserve the preferences of a website user, so that when the user returns it is not necessary to reset their preferences.

• User analysis cookies - These cookies let us know if a particular user of our website has previously visited / used the webpage. These cookies have statistical purposes only. • Recording cookies - When you register on this website, some cookies are generated and they memorize this request. These cookies are then used by servers to show us the account you are registered with and if you have permission for a particular service. These cookies also allow us to associate any comments posted on the website to the username of the account used. If the “Keep me logged in” option is not checked, these cookies will be automatically deleted at the end of the browsing session.

Some cookies are primary cookies and belong to our website. Others are third-party cookies and belong to other domains. Third-party cookies must also comply with the data protection and privacy policies available on this website. These cookies may come from the following third parties: Google Analytics, or Facebook. 

Lifetime - Cookies are managed by webservers. The lifetime of a cookie may vary significantly, depending on the purpose for which it is stored. Some cookies are used exclusively for one session (i.e.session cookies) and are no longer stored once the user leaves the webpage. Some cookies are stored and reused whenever the user returns to that webpage (i.e. persistent cookies). However, cookies can be deleted by the user at any time through the browser settings. Your Choice - When you accessed this site, our cookies were sent to your browser and stored on your computer. By using our website, you consent to the usage of cookies and similar technologies. If you wish to delete them, you can do so via your browser settings, however, please keep in mind that without cookies, you will not be able to take full advantage of all the features on our website. The manner in which you can delete cookies varies from one browser to another. For instructions, please access the Help menu on your browser.